We have Graduate Opportunities in KENT and SUSSEX
FRA 15254 - Graduate Motor Claims Handler - Interviews Now - £17,000 + Bens – Kent & Sussex
Assisting the management of claims caseload, in accordance with the company philosophy, claims handling procedures and service levels.
Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits
Ensuring compliance with all regulatory requirements (including “treating customers fairly” principles).
Assisting the prompt and pro-active management of incoming telephone calls and correspondence by use of telephone, e-mail and letter.
Assisting in maintenance of good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis.
Developing and maintaining effective relationships with colleagues and business partners.
Pro-actively managing personal training and development requirements.
Undertaking general claims tasks, as required.
Must be organised and adaptable.
Experience of working in an office environment.
(Preferred experience) Working in a motor claims environment
Good commercial awareness with market knowledge.
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